Customer Care Centre

Our customers play a huge part in the success of the Prime THC store. And we make sure to keep our buyers, whether new or regular, on top of our priority list. With customer care service that is active seven days a week, our team readily answers all of your problems and makes sure to assist you in the best possible way. You can also ask products related questions in messenger on the homepage. We can assist you in various ways. Approach us through email, or call us.

Send Us Email

We take pride in assisting our customers with whatever problem they are facing and love to help you. Your feedback is our opportunity to improve by eliminating defects. Whether you are here to send feedback or ask a question about the product or want information about the delivery process, feel free to email at

Call Us

If you cannot email for some reason, we give you an option of call as well. Pick up your phone and share your problems with us. Our team will answer right away and assist you in solving your problem. Call Us at (805) 703-4271

Help Us Grow

Help us grow by following and sharing us on social media. Do not hesitate to share your thoughts about how we are doing. We will love to hear your feedback. Follow us at our social media accounts on Facebook, Instagram, and Twitter.

Phone & Fax

Phone : (805) 703-4271


1514 W Selby Lane, Redwood City, CA 94061

Phone & Fax

Prime THC Store